Compliments, Comments and Complaints

This page is for feedback from people using our services. If you would like to make a complaint, please see our guidance on how to proceed. You can find the guidance and complaints procedure here.

Please have a look at the videos and quotes from people who have used or are using our services. To everyone we work with, compliments, comments and complaints really help Advocacy  matters.  If you would like to give feedback on our services, please scroll down and fill in the form at the bottom of the page.

Here is a video regarding our members being supported with technology during the Covid-19 lockdown.

Please have a look at the videos and quotes;  if you would like to give feedback on our services, please scroll down and fill in the form at the bottom of the page.

Here is a video regarding our members being supported with technology during the Covid-19 lockdown.

Here are some quotes from our learning disabled self-advocacy members about what they have enjoyed these last few months:

  • ‘It went really well, a lot of people listened and were taking it in and then asking questions. David (the volunteer) made things clear.’

  • ‘It was lovely coming with my next door neighbour. People saw all my hard work with my butterfly boxes and people took photos.’

  • ‘The AGM was really good. I enjoyed seeing everyone again and I liked doing the art installation which was interactive.’

  • ‘I really enjoyed doing the easy read guide, it was good to use. It was amazing, it will help people to understand.’

  • ‘I liked the meeting and lots of information in the Easy Read Guide and places to go to for help and for places to eat and for people with a learning Difficulty all types.’

  • ‘I thought the presentation was good. I know where things are in Bromley and I liked the points that you put down.’

  • ‘It was great to see each other after so long.’

  • ‘The best bit was the art installation and the mannequins.’

  • ‘Really liked writing on the mannequins what I thought about Covid 19 and lockdown.’

  • ‘Really enjoyed the singing in the garden.’

  • ‘Was feeling very happy throughout…good fun.’

 

Our newly elected committee member said this after being voted on:

“I am committed to helping the groups to grow

I understand about different topics like hate crime

I know about different disabilities

So if you vote for me I will be there for you.

You can always come to me. I want to help people.”

We’d love to hear more about your experiences with your services. Please do enter your feedback and comments using the form below:

  • Your details

  • Your feedback